Where you get rides
Bookings from these airports come to you.
Rides
Every transfer assigned to your company. Offers you have not answered appear first.
Available rides
Transfers picked up at the airports you serve. Take the ones that fit your day — the passenger’s name and phone appear once the ride is yours.
Documents
Three documents, and that is all we ask. Where an expiry date is requested, it is what keeps you in the dispatch list — offers pause on the day a document runs out, and we remind you 30 days before.
Send your account for review
Everything is in place. Send it to us and we review by hand, If something is wrong we tell you which document and why.
Drivers
Who drives for you. We pass their name and phone to the passenger on the day, and nothing else.
Add a driver
The driver stays under review until we approve the documents. Rides only reach approved drivers.
Vehicles
The seat count decides which rides you are offered. A booking for six passengers only reaches companies with a vehicle that fits them.
What pays more
Executive rides. A newer car from a premium brand — Mercedes, BMW, Audi, Lexus, Tesla and similar, under eight years old — is offered executive bookings as well as standard ones. Those pay around 50% more.
Larger vehicles. Six seats or more opens the van bookings, which pay more than a saloon on the same route.
Night pick-ups. Anything between 22:00 and 06:00 carries a 20% surcharge, and it goes to you as it goes to us.
We set the class when we review your vehicle — it is not something you pick. Until then it shows as pending and takes no bookings.
Add a vehicle
Work areas
Where you can realistically pick up. You only receive offers for these areas, and you can change them whenever you like.
Airports you serve
Search by airport name, city or IATA code — the three letters on a boarding pass. This is what decides which offers reach you, so add every airport you can realistically cover.
Payouts
We pay on the 8th of every month, for every ride completed the month before. The fee you see on each offer is what reaches you.
If you would rather have the money weekly, you can — it costs 5%. Set it below.
When you get paid
Where we send your money
Help & support
Most questions have an answer below. If yours does not, write to us — we read everything and reply as fast as we can.
Cannot find the answer?
Open a chat and ask. Common questions get an answer straight away; anything else goes to a person.
Questions partners ask
No rides are showing. Why?
Four possible reasons, and the Available rides page tells you which one: your account is not approved yet, you have not chosen any airports, you have no payout details, or there is genuinely nothing at your airports right now.
How and when am I paid?
Once a month. At the start of each month you receive a statement covering every ride you completed in the previous one, and the money goes to the account on your payouts page. The fee shown on each ride is what reaches you in full.
I took a ride and cannot do it.
Release it from the Available rides page — possible until 24 hours before pick-up. Inside 24 hours, call us. Do not simply not turn up: there is a passenger at an airport counting on you.
The passenger is not at the pick-up point.
Call the number on the ride. If there is no answer, wait and call us — we have the flight details and can often find out what happened.
A document of mine expired.
We warn you 30 days, 7 days and 1 day before. Upload the new one before the expiry date: the current one keeps counting while we review it, so nothing stops. If it expires with no approved replacement, new rides stop until we approve one. Rides you already accepted are not cancelled — please still do them.
Can I add more drivers and vehicles later?
Any time, from the Drivers and Vehicles pages. A bigger vehicle means bigger groups reach you: a booking for six only appears to companies with a vehicle that seats six.
Do you take a commission?
No. The fee on the offer is transferred to you in full. Our margin is in what the passenger pays, which is a separate number you never have to think about.
Company profile
Keep this current. It is what appears on the paperwork we issue you.
Password
Changing it here does not sign you out of other devices.